FAQs
How much does it cost?
The cost of laundry services depends on the different categories of garments. You can check our price list for your reference on our website. You can also alternatively download and check out our laundry app for more details regarding our services.
How do I get started?
You can download the Quiclo app through the Google Play Store or Apple Appstore to get started. Our app is one of the best laundry apps in Hyderabad. It will help you explore our different services and also assist you in placing and tracking an order.
How do I pay?
We offer multiple payment options through our app. You can choose to pay us through Cash On Delivery (COD), Net banking, or UPI.
Can you clean my comforter?
Of course, we can! Anything for you. Download our app to schedule your laundry now.
How do I schedule a pickup?
You can schedule a free pickup through the Quiclo App or call +91 80683 22433. The app will help you choose your pickup and delivery location and even schedule your order for a later day and time.
I have allergies. Do you use allergen-free products for cleaning?
Yes, we do. We care for your skin as much as you do. Our laundry experts use the best allergen-free products in the market for skin-friendly results.
Can I get my garments ironed?
Yes, you can. We may not be able to make your life problem-free, but we can surely make your clothes crease-free. Try us! We offer top-notch ironing services in Hyderabad.
Is there a charge for the laundry bag?
No, we don’t charge for laundry bags.
When is my laundry returned?
Your laundry is usually returned within 48 hours from the time of pickup. We don’t want to keep you waiting. You can also track the progress of your clothes through our app. We mean it when we say our app is the best laundry app in Hyderabad.
What services do you offer?
Quiclo provides one of the best laundry services in Hyderabad. We offer everything good for your laundry, from washing and ironing to dry cleaning and stain removal. You can check out our price list here.
When do I pay for services?
What if I miss my pickup/drop off time?
Don’t worry; you can always reschedule your pickup/drop off time from our app. Our app will make the process easier for you. For this reason and more, we are known to provide the best online laundry service in Hyderabad.
What happens if I leave personal items in my pockets?
Is your detergent safe for soft skin? Does it harm the environment?
What other products/chemicals do you use for laundry?
Do you separate laundry by colour?
Do you iron?
Yes, we offer “Only Ironing” services as well. You can schedule these services even in the last minute. We provide certified online ironing services in Hyderabad.
Do you offer dry cleaning?
Yes, we do. We are one of the best dry cleaners in Hyderabad.
Do you hang clothing?
Will you clean the machine after every load?
What happens if I am missing an item after the service?
We can assure you that it will never happen. But since you have this concern, you can call us immediately after you notice something missing. We prevent this issue by washing and tagging each customer’s clothing individually and cleaning the equipment between each customer’s laundry load. Our best laundry app, Hyderabad, is designed to track your orders effectively.
However, if we do miss out on some of your items, we will do everything possible to locate and get it back to you.
What if I don’t have a laundry bag?
Are you open on the weekend?
We most certainly are. That is the only way you can enjoy your weekend, duh! Our schedule on the weekend is: Sunday: 8 AM – 8 PM for pickups and delivery.
Besides cleaning, how else will Quiclo take care of my clothes?
Do you offer hand washing?
If you want special care to be taken for your clothes, please leave special instructions when placing your order to wash those items on a ‘gentle’ cycle. That is as good as hand wash, trust us.
What are your hours of operation?
What is the return/refund policy at Quiclo?
Hey, we won’t let it get to that stage. Quiclo strives to provide the highest quality dry cleaning and laundering services. If you are not fully satisfied with our assistance at any point, please e-mail us at support@quiclo.com, and we will do whatever we can to rectify the situation and earn back your trust.
What happens if my laundry is lost or damaged?
Damaged Items
- If an item is damaged through our delivery or cleaning process, we will send your damaged item to a third-party clothing repair specialist for assessment and repair.
- If the problem can be fixed, we will repair it for free. Suppose the damage cannot be repaired and resulted from the delivery/cleaning process. In that case, we will assume full responsibility and provide either a replacement (if available), reimbursement, or credit for use on future orders (subject to the exceptions below).
- Normal wear and tear, which includes slight shrinkage, slight fading, thinning of fabric, small rips or tears from repeated laundering, and discolouration due to deodorant, perfumes or colognes.
- If the item(s) in question were damaged due to “normal wear and tear”, then we will not provide compensation for the item(s).
- We will return items unwashed as further washing or dry cleaning may result in possible further damage. You will not be charged for the garment(s) in such cases.
Is Quiclo in my region?
Quiclo offers the best laundry services in Hyderabad. Feel free to call us at our customer care number or drop us an e-mail at support@quiclo.com, and we will send you the list of areas we operate from.
Does your laundering process address customers with sensitive skin?
We like to pamper both your laundry and you. We address all concerns regarding how your clothes are laundered, including adjustments for those with sensitive skin. If your order requires special treatment, inform the delivery boy, and he will make a note of it and pass it on to us.
What is the difference between wash and folding and a laundered shirt?
Do you offer dsiscounts?
We most certainly do. We provide discount coupons that you can use – discounts on the price and none on love and care.